Always. We email a digital proof for every custom order, and nothing goes on the press until you approve it. If something looks off, tell us and we’ll get it right before printing — no charge for reasonable revisions at the proof stage.

PNG, JPG, SVG, and PDF all work — vector files (SVG or PDF) print the cleanest at large sizes. Upload up to 20MB per file when you place your order, or send it with your quote request.

Yes — we build a dedicated online store for your group so members can order their own sizes without you collecting money or managing spreadsheets. Great for fundraisers, leagues, and staff gear. Visit our Start a Team Store page to get started.

In-stock retail orders typically ship in 3–7 business days. Custom and bulk orders ship on the timeline quoted with your proof, since press time depends on order size and our current queue.

Not at checkout yet. For team and custom orders, pickup can often be arranged directly with our print shop — just ask when we confirm your order. Retail orders ship.

Unworn, unwashed retail items in original condition can be returned within 30 days of delivery. Custom and personalized orders — anything printed to your design or spec — are final sale unless we made an error filling it. Full details are on our return policy page.